Help / FAQs

You may use Discover®, Mastercard®, Visa®, American Express®, JCB®, or Maestro® to make a child support payment.

If you have your credit/ debit card linked to an e-wallet account such as Apple Pay, Google Pay, PayPal,or Venmo you can make your payment using these alternate payment options.

Apple Pay payments must be made with an Apple device. Google Pay and PayPal payments may be made with any browser. You must use Safari (iOS) or Chrome (Android) when making a payment through Venmo.

The following information is required to make a credit card payment:

• Non-custodial parent's last name.
• Non-custodial parent's social security number.
• Non-custodial parent's case number.
• Credit card holder's name.
• Credit card holder's billing address.
• Valid e-mail address.
• Discover®, Mastercard®, Visa®, American Express®, JCB®, or Maestro® credit card number and expiration date and CVV2/ CVC2 3 or 4-digit security code.

Yes, you can make a non-recurring child support payment by calling 1-855-768-2654.

A valid e-mail address is required in order for us to communicate with you electronically. If you do not have an e-mail address we cannot send you information such as a confirmation of your transactions. Free e-mail accounts are available on the Internet. To locate one, use any search engine and search for "free e-mail."

Contact Georgia’s Division of Child Support Services’ customer service unit at 844-694-2347.

Yes, but income withholding will remain in effect and will not be terminated.

Yes, there is a minimum payment requirement of $1.00.

The maximum payment that you can make in one transaction is $9,999.99; assuming that your card has that amount of credit available. Multiple transactions can be made in one day as long as each transaction does not exceed $9,999.99, and the appropriate amount of credit is available.

The FSR fee is an administrative fee that is allowed under the Official Code of Georgia Section 19-6-33.1.

The FSR fee is $1.50 or 5% of the obligor’s payment; whichever is less.

The FSR fee is separate from your child support obligation and is not applied to it.

The credit card service fee is charged for the convenience of using this easy payment method. Without the service fee, the cost of providing this service would be prohibitive.

The service fee for using this service is 2.5% of the transaction.

The service fee is separate from your child support obligation and is not applied to it.

Your credit card is charged at the time you submit the transaction, and your credit card company authorizes it.

Your payment will be applied within two to three business days from the day it was made on the web site.

Yes, you can use your credit card to make a payment for a non-custodial parent; however, you will need their first and last name, social security number, and case number.

The CVV2/ CVC2 3 or 4-digit security code is an added security measure. It is used to establish that you are in possession of the credit card. Discover, Mastercard, Visa, and JCB print a 3-digit code on the back of the card. Maestro uses the last 3 digits of the card number as the security code. American Express prints a 4-digit code on the front of the card.

You will need to contact your credit card company to determine why the payment was not authorized. It could have been declined for one of the following reasons:

• The credit card number and/ or CVV2/ CVC2 security code was incorrectly entered.
• There is a discrepancy between the address you entered and the billing address that is on file with the card-issuing bank. You must enter the billing address that appears on your credit card statement.
• A foreign address (a country other than the US) was entered. The web site is unable to process credit card payments with a foreign address.
• There is insufficient credit available for the payment amount.

Contact Georgia’s Division of Child Support Services’ customer service unit at 844-694-2347.