Help / FAQs

Yes, but income withholding will remain in effect and not be terminated.

Yes, however, we encourage you to schedule your payments in an amount equal to your current child support obligation(s) to avoid delinquency.

Click New User Registration at this web site, register an account, and schedule a payment. You must have a valid e-mail address.

A valid e-mail address is required in order for us to communicate with you electronically. If you do not have an e-mail address we cannot send you information such as a confirmation of your transactions. Free e-mail accounts are available on the Internet. To locate one, use any search engine and search for "free e-mail."

If you want to register an account for yourself, the following information is required:

• Name and address
• Social security number
• Case Number
• Telephone number
• Valid e-mail address
• Bank information: bank name, routing number, account number, type of account; checking or savings

If you want to register an account and make a payment for someone else, you will need to provide the following information for yourself:

• Name and address
• Social security number
• Telephone number
• Relation to payor
• Valid e-mail address
• Bank information: bank name, routing number, account number, type of account; checking or savings
• Name, address, social security number, telephone number, case/cause Number of the person for whom you wish to make a payment

Contact Georgia’s Division of Child Support Services’ customer service unit at 844-694-2347.

No, you can only authorize one bank account for a payment.